Support>Xumo Stream Box>How do I set up parental controls on Xumo Stream Box?
How do I set up parental controls on Xumo Stream Box?

On Xumo Stream Box you can set up parental controls so that before you launch certain apps or try to make an on-device purchase you are required to enter a PIN. Each device on your account can have its own PIN and parental control settings.

How to Set Up a PIN

  1. Open Settings 
  2. Go to Parental section
  3. Select Set up your PIN
  4. Enter in a PIN of your choice that you'll remember
  5. You will see a message confirming the PIN is ready to use. 
  6. Select Continue 


How to change your PIN

  1. Open Settings
  2. Go to Parental section
  3. Select Manage PIN Settings
  4. Re-enter PIN 
  5. Select PIN for Purchase to require pin entry before in-app and on platform purchases
  6. Select PIN for Apps to require pin entry before launching an app
  7. Within the PIN for Apps menuyou can individually select which apps to lock or lock all apps 


How to remove your PIN

  1. To remove a pin, go to Settings > Parental > Change PIN 
  2. Enter your current PIN
  3. Select Change PIN
  4. Enter in the new PIN
  5. Confirm the new PIN 

What if I forget my PIN?


If you forget your PIN, you will need to factory reset your device to clear the PIN. To factory reset the device go to Settings > System Management > Resets & Updates > Factory Reset


Note: Parental control settings are specific to each Xumo Stream Box. If you have more than one device, you’ll need to set up parental controls on each one separately.


To learn more about your Xumo TV parental controls, click here.

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