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Xumo TV
Xumo Play
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Xumo TV
Xumo Play
Support
For business
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Documentation
Overview
12 articles
What is Xumo TV?
What can I watch?
Do I need a Xumo account to use my Xumo TV?
Do I need an internet connection to use my Xumo TV?
What can I do with my Voice Remote?
Do I need to pay to use my Xumo TV?
Do Xumo TVs come in different sizes and resolutions?
Where can I find Xumo open source software notices?
Software Release Notes
Do I need a Xumo account to use my Xumo Stream Box?
Do I need an internet connection to use my Xumo Stream Box?
What is Xumo Stream Box?
Setup
7 articles
How do I set up my Xumo TV?
How do I connect my cable tv box to my Xumo TV?
How do I connect my Xumo TV to the internet?
How do I setup my Xumo TV mobile app?
How do I connect my TV antenna to my Xumo TV?
How do I set up my Xumo Stream Box?
How do I connect my Xumo Stream Box to the internet?
Features
15 articles
How Do I Update My Xumo TV Content Preferences?
What apps are available?
What apps are free?
What is Peacock and Peacock Premium?
What is My List?
What parental controls are available on Xumo TV?
What accessibility features are available on Xumo TV?
What is Vudu?
What is Spectrum TV?
What is Xumo Play?
What privacy features are available on Xumo TV?
Can I play media from my USB drive on Xumo TV?
How do I edit my apps row on Xumo TV?
How do I use Apple Airplay and HomeKit on my Xumo TV?
How do I change the language on my Xumo Stream Box?
Account
12 articles
How do I add or remove a Xumo device from my account?
How do I add my Xumo device to an existing Xumo account?
Can I watch Starz using my existing login credentials?
How do I change my Xumo account and billing information?
What do I do if I forgot my Xumo account password?
How do I pair or unpair a mobile device with my Xumo TV?
How do I manage my subscriptions?
Where can I see my past purchases?
How can I protect my privacy if I sell or give away my Xumo TV?
How do I deactivate my Xumo account?
Why does Xumo TV use Xfinity’s privacy policy?
Where can I find my Vudu rentals and purchases?
Troubleshooting
22 articles
How do I update my Xumo TV?
How do I fix a setup issue with my Xumo TV?
How do I exit store mode?
Can I assign a default input to my Xumo TV?
I can’t connect my Xumo TV to my WiFi connection. How can I fix it?
There is no sound from my cable tv box. How can I fix it?
Can I cast or screen mirror from my mobile device to my Xumo TV?
My TV won’t turn on unless I perform a power cycle on my Xumo TV. How can I fix it?
Something’s not working with my remote. How can I fix it?
Something’s not working when I play movies and shows. How can I fix it?
I see an error when I subscribe to a Streaming Networks show or movie. What should I do?
Where can I go to get more help with a specific app?
Does my Xumo TV support USB playback or keyboards?
I have a Peacock Premium account from my cable service provider’s subscription, but when I sign in from my Xumo TV, my account says I’m on Peacock Free. How can I fix it?
I have a Peacock Premium account from my Xfinity subscription, but when I sign in from my Xumo TV, my account says I’m on Peacock Free. How can I fix it?
How do I restore my Xumo TV’s factory settings?
How can I get help with my Xumo TV?
Options for recycling your Xumo TV
How do I restore my Xumo Stream Box’s factory settings?
Where do I go to get help with my Xumo Stream Box?
I can’t connect my Xumo Stream Box to my WiFi connection. How can I fix it?
Xumo Stream Box Recycling & Take Back Programs
Hisense Documentation
Xumo TV User Manual
Hisense Quick Start Guide
Need more help?
Chat with a real Xumo agent between 8:00am and 12:00am EST Monday through Friday, or 8:00am through 9:00pm EST Saturday and Sunday.
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