To review your past purchases, sign in to your Xumo account and go to Transactions.
What should I do if I see a charge that I don’t recognize on my credit card?
Sign in to your Xumo account and review your purchase history. The charge may not have been made on the exact same date, but the charge description will start with “XTV,” followed by the app name and a short description where applicable.
If you notice a purchase in Transactions that you did not make, check whether someone else in your home made the purchase. You may consider setting up a purchase PIN to restrict future purchases.
What should I do if I need help with a PPV.com event that I purchased on my Xumo device?
Please reach out to support.ppv.com.
What should I do if I need help with a Vudu purchase or rental that I made on my Xumo device?
For more help with recent Vudu transactions, visit support.vudu.com or call 1-888-554-VUDU | 1-888-554-8838.
